RedPlay FAQ

RedPlay Frequently Asked Questions

RedPlay Group
RedPlay Wiki

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• Fast Summary
• Game Accounts
• Gameplay
• Player Information
• Miscellaneous

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Fast Summary

Fast Summary about RedPlay

• Don't do things you don't want to be done with you (also applied in "say things").
• Don't post useless things, and just post things about RedPlay. Check the Group Rules.
• Normal ban = 7 days. After that, perma ban. Check Game Rules.
• We can't add trade system. Check Suggestions to know why.
• We make contests regularly. Check Contests.
• Do not trust anyone who says he is member of the team. Check The Team.
• Keep your account safe. Check FAQ
• Just post suggestions in the Suggestions image.
• Just tell important things via message to the page, not in the group.

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Game Accounts

I can’t log in, how to fix it?

You can try clean your cache or use other browser. Update your Flash Player can be a solution too. Restart your browser and computer to see if it works. Also, try to log in on other computer or internet connection. Scan your computer for any viruses, spyware, trojan software or ad-ware. Try temporarily turning off your Anti-Virus software, Anti-Spyware, Parental Controls, Firewalls, AdBlock Plugin, etc. Some of these can block the Flash Plugin. If nothing works, we are probably under maintenance. You can see if we are working on improvements or events in the page’s timeline.

Please change my password, account: xxxxx, pass: xxxxx.

NEVER tell your password to ANYONE, including the RedAQ Page. We have an Account Management in the Site near the Server Info and you are able to change your password by your own.

I don’t remember my password! Where can I recover it?

We still don’t have an Account Recovery System, but we are working on this and will have this option very soon!

My account was hacked! Can you recover it?

Sorry, we don’t have access to the passwords. If your account was hacked, you gave the password to someone. However, we have an Account Management, said before, and you have to enter ALWAYS a valid email when creating the account, and when we make the Account Recovery, you will be able to change it.

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Gameplay

Can I be a Mod or Helper?

No. Sorry, we only give these advantages to trusted people. But we make some contest, keep checking our page to see the news!

I know a bug or glitch in the game, but I don’t know if someone is making it.

Send a message to the page about it. Say how the bug or glitch works. We will try to fix it.

Which things can result in banishment?

Item bugs or glitches (including the bank glitch), wrong methods to get items that are hard to get, make something that lags the game, account hacking, asking for someone’s password, etc.

My account was banned and I don’t know why!

If your account was banned, you made something wrong. If you can proof that you does not made something wrong, send a message and your proof.

I know that someone is making bugs or glitches! Can I report the account?

Yes, but you have to tell us what is the bug or glitch. Say the name of the account and we will take action. Tell the name of the account and what is the bug or glitch in the message.

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Player Information

Where do I get some specific item?

You ask to the helpers and other players inside the game. You can interact in our Group too!

How do I get strong classes?

See the news on the page or site; we always say when a new class will release. The Maps page on the site can be helpful.

When the event will be released?

We always try to make the event fast. If the event is taking too much time, there is something wrong that we are trying to fix. Every day we add new items to a future event, and we don’t know exactly WHEN it will be released, but it will be once it is done.

Can you bring back rare items to the game?

No. Rare items are rare. They don’t back to the game.

Where do I level up fast?

In /join up or /join up2. There you can also farm ACs.

Can you put trade in the game?

If we do this, most of the items and accounts will be lost, because we would need to change the base game server. We don’t want to lose the items, this means that the trade isn’t viable. Sorry for it.

Can you low the level / price of an item?

No, we can’t do it. You need to fight to get the best items, if something is too easy to get, it is not worth it.

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Miscellaneous

I’m an Artist, can my item enter on the game?

Yes, we have the Suggestion Shop in /faroff, where normal player's items are. We will be really grateful if you want to contribute to the game with your art!

I have a suggestion/idea to improve the game!

See if your suggestion was not said in the comments of the Suggestion post in the Group. If it wasn’t, consider that we work every day to improve the game and we are busy, and we will only answer if your suggestion is really good. We WON’T down the level of quests and items or quantity of items to merge something.

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